1. Introduction

FixMySmile (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.fixmysmile.co.uk] (“Website”), including any personal data you may provide to us through the Website or otherwise.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, and any other information you provide when filling out forms on our Website, such as appointment booking forms or contact forms.
• Usage Data: Information about how you use our Website, including IP address, browser type, language preferences, referring pages, and other technical information.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services, including appointments and inquiries.
• To improve, personalize, and enhance your experience on our Website.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide updates and information relating to appointments or inquiries.
• To send you marketing and promotional communications (where permitted by law) about our services, special offers, or other information we think you may find interesting, using email or other means.
• To comply with legal obligations and resolve any disputes.

4. Advertising and Marketing

We may use advertising cookies and similar technologies to deliver tailored advertisements on our Website and third-party websites, including Google Ads, Facebook Ads, Snapchat Ads, TikTok Ads, and Instagram. These advertisements may be based on your interests and browsing activities.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties unless we provide you with advance notice or are required to do so by law. This does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect the security of your personal data. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

7. Your Rights

You have the right to:

• Request access to your personal data and information related to its use and processing.
• Request the correction or deletion of your personal data.
• Object to the processing of your personal data under certain circumstances.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us:

• Email: [email protected]
• Address: 61 Kilburn high road, London, NW6 5SB

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.